Refund Policy

Effective Date: March 2024

Company Name: Freight Soft

1. General Policy

At Freight Soft, we strive to ensure our customers are satisfied with our software and services. However, due to the nature of digital products and SaaS (Software as a Service), we follow a transparent no-refund policy on subscription fees once the service has been activated or used.

2. Free Demo & Trial

To help you make an informed decision, we offer a free demo of Freight Soft before purchasing any paid subscription. We highly recommend utilizing this demo to explore the software features, usability, and compatibility with your business needs.

3. Subscription Plans

Once a subscription plan (monthly, quarterly, or annual) is purchased and activated, no refunds will be issued, even if the user decides to stop using the service before the subscription period ends.

4. Exceptions to No Refund Policy

We may issue a refund in the following rare circumstances:

If you were charged multiple times for the same service due to a technical error.
If your payment was made but the service was not activated or not delivered.
If a refund request is made within 48 hours of payment and you have not used the service in any form (i.e., no login or account activity).

Refund approvals in such cases will be at the sole discretion of Freight Soft management.

5. Cancellation Policy

You can cancel your subscription anytime by contacting us. Cancellation will stop any future billings but will not trigger a refund for the current billing cycle.

6. How to Request a Refund

To request a refund (under eligible circumstances), please contact us via:

📧 Email: info@yrhpsoftware.in
📞 Phone: +91 82000 10737
📍 Location: Surat, Gujarat, India

Please include your full name, registered email address, payment transaction details, and a brief description of the issue.

7. Policy Updates

Freight Soft reserves the right to update or change this refund policy at any time. Any changes will be posted on this page with the updated effective date.